Buy an books on etiquette:

Knowledge in the field of etiquette is necessary for everyone today. This often determines the impression we make on another person. And in the business world, this not only speaks about your status and image as a reliable partner, gives you confidence, but can be a decisive touch when concluding an important transaction, a new useful acquaintance, and, finally, help a successful career.

From the book you will learn:

• History of Protocol and etiquette;
• General rules of good manners: greeting, art of conversation, table etiquette;
• About the organization of receptions, dress code and rules of behavior at official receptions; How to organize business negotiations, exchange business cards;
• Features of national and religious etiquette;
• Features of diplomatic correspondence.
• The book contains a list of consular offices in Saint Petersburg, as well as a dictionary of special terms.

Letters play a big role in business communication. Many of us communicate by email with our colleagues and partners every day, and we often meet and sign a contract exclusively by correspondence. Simply sending a resume or commercial offer can be a step towards a successful career or profit in the face of a new client. The book will give you new interesting knowledge, teach you to make an impression of a reliable, responsible and successful person through simple correspondence.

From the book you will learn:

• Rules for writing the most common types of business letters: greetings, recommendations, invitations, guarantees, commercial correspondence, emails, resumes, etc.;
• Rules for processing business emails;
• Ready-made blanks for the letters;
• Typical errors in business correspondence;
• Features of an international business letter: address writing, address, opening phrases, final part, sender's signature, etc.;
• Rules for religious records management;
• Features of diplomatic correspondence.

Each of us gives gifts for the holidays to his friends and family. And before the next holiday, we face the difficulty of choosing a gift. What can we say about the" official " gifts that we give to our partners, colleagues, managers and clients? This book will help you figure out what gifts are appropriate to give in different situations, so that your gift becomes a memorable and pleasant surprise. Your chosen gift will tell you about you as a person with excellent taste and will become a good investment and the key to further successful relationships with your partner.

From the book you will learn:

• History of Embassy gifts and gifts received by the leaders of the USSR and Russia;
• Who and what to give;
• Recommendations for the presentation of colors, the language of flowers;
• The language of the stones;
• How to give and receive gifts correctly;
• Features of choosing a gift for a business partner, relatives and close people, the appropriate price of the gift;
• How to give a gift (gift Protocol);
• How to choose a gift for a foreign trip;
• Features of gift etiquette in different countries;
• How to return a gift correctly.

The book "Religious etiquette" was created by Oleg Davtyan in co-authorship with Vladimir Grusman with the assistance of specialists in religious affairs and high-ranking clergy.

First of all, it is intended for those who are professionally involved in the sphere of Church and social relations. The authors will describe in detail all aspects of religious activity, rules of address, correspondence and behavior, as well as give examples of addresses and gift etiquette.

From the book you will learn:

• Construction of an Orthodox Church, an Armenian Church, a Catholic Church, a mosque, a Buddhist temple, and a synagogue;
• Rule of conduct; Rules for addressing clergy;
• The rules of correspondence with the clergy.
• At the end of the book, the authors provide a brief dictionary of religious terms and forms of address adopted in the non-Orthodox world.

The book, created on the basis of author's materials published for nine years in a number of issues of the magazine "Consul", is devoted to certain issues of Protocol and etiquette, as well as various aspects of the activities of diplomats. The book covers all the elements of diplomatic reception: from their types and rules of service, to General recommendations regarding the dress code, table etiquette and Protocol Seating. The basics of Protocol etiquette of the Russian Federation are also mentioned.

From the book you will learn:

• Types of diplomatic receptions: daytime and evening;
• Service features;
• Recommendations for preparing for receptions;
• Dress code, rules of conduct, Seating arrangements;
• Table etiquette and conversations during the reception Care of reception, etc.

At the end of the book, there are useful appendices: Protocol seniority, rules for using the national anthem, requirements for the location of flags, and calculation of the number of waiters to serve at receptions.

One of the most universal ways to resolve conflicts is through business meetings and negotiations, so many details must be taken into account when preparing for negotiations. The authors of the book are professional Russian diplomats who have been conducting business conversations and negotiations with Russian and foreign partners for a long time. The authors give practical advice on the organization of negotiations: choosing a place, the program of the event, preparing the room, treats, dress code, exchanging gifts and business cards, Seating at the table, and others. From the book you will learn: Practical advice on the organization of the negotiations: the choice of the place; The program of the event, preparation of the room, food, dress code, exchange of gifts and business cards, Seating at the table, and others; About the behavior, strategy and tactics of negotiations; National features of the negotiation process: Australian, American, English, Arabic, German, Indian, Italian, Chinese, Scandinavian, French, Japanese styles of negotiation. The book is intended for a wide range of readers interested in the subject of negotiations, as well as the book will be of interest to specialists working in the system of foreign relations and international relations.